Terms of Service

It is explicitly referred to the norms art. 45-67 of the Italian consumer protection law (d.lgs. 206/2005).

Prices

All prices are per day and person or per day and flat. Accommodation, bed linen, heating, water, gas and electricity, cleaning (including cleaning once flat has been vacated) and all fees and taxes are included in price, except the local tax. The amount of local tax is determined by the local deliberation of the community where the accommodation in force at the time of stay (July 2014: Euro 0,70 per person and day over 14 years).

Reductions

Children under 4 can stay overnight free of charge; children from 4 to 12 years of age receive a reduction of 50%.

Payment

You can pay with cash for amounts under Euro 3.000 or by bank transfer.

Arrival and departure

Holiday flats and rooms are ready after 2 p.m. on arrival day. On departure day we ask you to vacate the flat or room by 9.30 a.m. Please let us know a few days before your arrival when we can expect you. If you want to arrive before 2 p.m. we ask you to call us in advance.

Booking

Please take note: booking is confirmed upon payment of deposit of confirmation (booking confirmation) and the sending of booking confirmation. Deposits will not be returned in case of cancellation.

The following cancellation policies also apply:

Cancellation policies in accordance with Art. 1382 ZGB

There’s not provided a right to withdraw from the contract in accordance with the Italian consumer protection law (d.lgs. 206/2005) – yet we allow you to withdrawn from the contract under the following conditions:

Bookings may be cancelled up to 30 days prior to the set arrival date free of charge. Only the deposit is retained.

Cancellations made by guests on or after the 30th day prior to set arrival date are subject to the following cancellation conditions:

Cancellations made up to 8 days before set arrival date: 70 % of agreed total price.

Cancellations made after 8 days before set arrival date: 80 % of agreed total price.

In case of no show or in case of anticipated departure, the total price for the complete stay is charged.

Please let us know in good time if you have to cancel your holiday.

Holiday Cancellation Insurance

We recommend that you take out Red Rooster holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner. Further information regarding costs and how to take out the insurance can be found here.

Data Protection

In accordance with Law No. 196/2003 we would like to inform you that your data will only be used and stored for the processing of this application and will not be given to third parties or distributed. Regarding data processing, your rights are set out in Article 7 of Law No. 196/2003. Rights owner is Erhard Zuech. You may obtain further information regarding your rights here.

Disclaimer

We make efforts to supply you with correct and complete information on this website. However, we do not carry liability or provide guarantees for the information being up-to-date, correct or complete. We reserve the right to make changes or additions to the information provided without prior notice. Offers or booking confirmations are binding. Despite our careful checking of the content, we can take no responsibility for the content of external links. Only the operators of the linked webpages are responsible for their content.